IMHO the issue is not with NI or with buying products second hand.
There are others companies that allow you to transfer easily, but some make it very complicated. So if you spend a few hundred on their products and don't like them, you are screwed. There are many companies that absolutely forbid the transfer of software under any circumstances. NI has one of the clearest and easiest policies in the entire music industry for transferring their hardware and software to another owner. I have my own issue with them right now.īut in this case I have to disagree a bit. A company without common sense, who clearly does't give a toss about second While I do like their hardware and software, I would be the absolute LAST to defend Native Instrument's support. Places like CEX won't accept goods that have to be returned because the maker chooses to leave them crippled.Īs a result, I will NEVER buy any NI software or hardware again, and as promised will be taking to social media for the next 6 months in an effort to warn others that this is what they can expect, under similar circumstances, from Native Instruments. NI are basically making their own product useless, which in turn when this is more widely known, will result in fewer people buying because selling on at a later date will be made impossible. While security is always an issue, of course, it seems nonsensical to me that someone who has the original paperwork (which a thief is very unlikely to have) and can prove that the product was bought from a legitimate source, should be treated this way. NI actually told me that I should return the hardware to where I bought it. So if someone simply forgets, or can't be bothered, the second owner is stuffed. It turns out that NI have an utterly inflexible and frankly preposterous policy, whereby they will not allow second-hand hardware to be re-registered unless the original owner has first requested de-registering.
only to find that I could not register the product in my name, despite having the original card details, etc. Anyway, I duly received the hardware, and began to set things up. For those not familiar, this is a large concern in the UK, and other countries, legitimately dealing in quality second hand electricals.
On the off-chance that others here also like to dabble with hardware, specifically DJ gear, I'm relating my current situation, as a warning.Īfter a little jiggery pokery with equipment that was plain busted, I bought an A rated, perfect working order Traktor Kontrol S2 MK2 from CEX.
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